Metaview Privacy Policy
Last updated: 27 March 2026
See also our Terms of Service and Data Processing Agreement.
Metaview ("we", "us") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, why we collect it, and the rights you have. It covers multiple different relationships — please read the section that applies to you.
Data Controller
The Metaview entity responsible for your personal data depends on how you interact with us and where you are located:
- If you are located in the EEA, the United Kingdom, or Switzerland, Metaview Global Ltd (registered in England and Wales) is the data controller.
- If you are located in the United States or elsewhere, Metaview Labs Inc (incorporated in Delaware) is the data controller.
- For sourcing database candidates (see Section 2): Metaview Global Ltd is the data controller regardless of your location.
Who this policy covers
This policy applies to two groups of people:
- Website visitors, demo requesters, newsletter subscribers, job applicants, and B2B contacts: Section 1 covers you.
- Candidates in our sourcing database: Section 2 is written specifically for you. Metaview acts as a data controller when it holds your professional profile data in its sourcing database — so this policy applies to you, even if you have never interacted with us directly.
Note: If your personal data is processed by Metaview on behalf of one of our customers — for example, if your application data is managed through an applicant tracking system connected to Metaview, or your interviews were recorded or transcribed using our platform — this policy does not apply to that processing. In those cases, your employer or the company you applied to or were contacted by is the data controller and we process your data strictly under their instructions in accordance with our data processing agreement. Please contact that company directly for information about how your data is handled.
Our services are designed for businesses and professionals. We do not knowingly collect personal information from children under the age of 16.
1. Website, Marketing, and Job Application Data
This section covers people who interact with Metaview directly — through our website, marketing communications, events, or job applications. If you are a candidate in our sourcing database who has never contacted us, please go to Section 2.
1.1 Information we collect
Information you provide: demo requests, newsletter or blog sign-ups, and contact forms (name, work email, company, job title, message); job applications (CV, contact details, employment history, and information you choose to share).
Information collected automatically: website usage data including IP address, browser type, device details, referral source, pages visited, and time on site; cookies and similar technologies (see below).
B2B marketing and CRM data: business contact details (name, work email, job title, company, professional profile) that you provide to us directly — for example when booking a demo or attending an event — or that we obtain from trusted third-party providers for B2B marketing purposes.
Company-level insights: tools that identify which organisations (not individuals) visit our site, based on IP address, to help us understand interest in our services.
Anonymised or aggregated data: data generated from use of our services that has been stripped of identifiers. We may use this to improve our products, analyse trends, or benchmark performance.
1.2 How we use this information
We use this information to:
- Provide and improve our website and services;
- Respond to demo requests, inquiries, and support tickets;
- Send newsletters, product updates, or marketing communications;
- Process and evaluate job applications;
- Contact prospective and existing business customers using CRM data;
- Run analytics, measure website usage, and improve conversions;
- Show relevant ads through retargeting platforms;
- Meet legal obligations and protect against fraud or abuse.
1.3 Legal basis (EEA, UK, and Swiss residents)
We rely on the following lawful bases under EU GDPR, UK GDPR, and Swiss data protection law:
| Processing activity | Lawful basis | Article | Notes |
|---|---|---|---|
| Responding to demo requests and enquiries | Legitimate interests | Art. 6(1)(f) | Our interest in responding to business enquiries. |
| B2B marketing, newsletters, and CRM | Consent or legitimate interests | Art. 6(1)(a) / (f) | All our marketing is directed at business professionals in their professional capacity. Lawful basis depends on context and jurisdiction. Opt-out at any time. |
| Job applications | Pre-contractual steps | Art. 6(1)(b) | And legitimate interests for retention of unsuccessful applications. |
| Website analytics | Legitimate interests / consent | Art. 6(1)(f) / (a) | Essential analytics: legitimate interests. Marketing cookies: consent via cookie banner. |
1.4 Cookies and tracking
We use cookies and similar technologies to make our site work properly (essential cookies), understand how visitors use the site (analytics cookies), and show relevant ads and measure campaigns (marketing cookies). When required by law, we will ask for your consent before using non-essential cookies. You can manage your preferences through the cookie banner or your browser settings.
1.5 Who we share your data with
We share your information with:
- Service providers that help us operate our website, analytics, communications, CRM, and recruiting tools;
- Metaview group companies (UK and US entities) to run our business;
- Advertising platforms where you have consented to marketing cookies;
- Authorities if required by law or to protect our rights;
- Business transferees if we merge, acquire, or sell part of our business.
1.6 International transfers
Metaview operates globally. Personal information may be transferred to, stored, or processed in countries other than your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms to protect transferred data.
1.7 How long we keep your data
We keep personal data only as long as necessary for the purpose for which it was collected:
- Marketing and CRM data: until you unsubscribe, opt out, or request deletion.
- Job applications: duration of recruitment process plus up to 24 months.
- Website analytics: aggregated or anonymised after up to 12 months.
1.8 Your rights
Depending on where you live, you have rights over your personal data — including the right to access, correct, delete, or restrict your data, and to object to certain uses. To exercise your rights, see Section 7 (Contact Us). You also have the right to lodge a complaint with your local data protection authority.
2. Candidates in Metaview's Sourcing Database
This section is for candidates whose professional profile appears in our sourcing database. Metaview operates an AI-powered candidate sourcing platform. As part of this service, we maintain a database of professional profiles sourced from licensed third-party data providers. If your professional profile appears in this database, Metaview Global Ltd is the data controller for that professional profile data — and this section explains your rights and how to exercise them.
You do not need to have interacted with Metaview directly for this section to apply to you. We are required by applicable data protection law to make this information available to you.
2.1 Who we are (controller identity)
Metaview Global Ltd (registered in England and Wales) is the data controller for sourcing database processing. For full contact details see Section 7.
2.2 What data we hold about you
Your profile in our sourcing database may include some or all of the following professional information:
- Name and professional profile identifiers (such as public profile URLs);
- Professional history — job titles, employers, dates, and work locations;
- Education, qualifications, and certifications;
- Location (city or region level — not precise address);
- Skills, languages, and areas of expertise;
- Publicly available professional profile information (such as summaries, headlines, posting activity and professional publications).
We do not hold special category data (such as health, ethnicity, religion, or political opinions) as structured fields in our sourcing database, and we do not use such data in our matching or ranking processes.
Contact details (such as email addresses and phone numbers): Our sourcing database does not include your contact details. When an employer customer chooses to obtain contact information for a candidate they have identified through our platform, that enrichment is performed on the employer's instruction and on their behalf. For that processing, the employer is the data controller and Metaview acts as a data processor under a data processing agreement. The employer's own privacy notice governs their use of your contact details.
2.3 Where your data comes from
We do not collect your data directly from you. Your professional profile data is sourced from vetted, reputable third-party professional data providers — companies that compile and license professional profile information drawn from publicly available professional sources.
Our data providers are required to have their own lawful basis for collecting and licensing this data, and we conduct due diligence on each provider.
2.4 Why we process your data
We process your professional profile data to operate an AI-powered candidate sourcing platform that enables employer customers to identify potentially suitable candidates for professional employment roles. This means:
- Maintaining a searchable database of professional profiles;
- Applying AI-based matching and ranking to respond to employer queries;
- Presenting relevant candidate profiles to employer customers who use our platform.
Our lawful basis is legitimate interests (Article 6(1)(f) EU/UK GDPR).
2.5 Automated processing and AI matching
We use AI to match candidate profiles to employer specifications. No permanent score or ranking is attached to your profile outside of a specific search. Employers review results themselves before taking any action — we do not make decisions about your suitability for any role.
We do not use special category data as inputs to our matching processes. We take steps to monitor our systems for fairness.
You may have rights relating to automated processing under applicable law, including the right to request information about this processing, to make representations, and to request human review. If you have concerns, please contact us (see Section 7).
2.6 Who we share your data with
When an employer customer queries our platform and identifies you as a potentially relevant candidate, we share your professional profile with that employer. The employer then independently decides whether to contact you. We do not contact you ourselves.
Employer customers are independent data controllers from the point they receive your profile. Once they contact you for a role, their own privacy notice and data protection obligations apply to that subsequent processing.
We also share data with:
- Service providers who help us operate the platform (such as infrastructure, hosting, and AI providers), under appropriate contractual safeguards;
- Our group companies (Metaview Global Ltd and Metaview Labs Inc) for operational purposes.
2.7 International transfers
Our infrastructure is hosted in the United Kingdom. Where personal data is transferred outside the European Economic Area, the United Kingdom, or Switzerland, we use appropriate safeguards including Standard Contractual Clauses (SCCs) approved by the European Commission, or the UK or Swiss equivalent. A copy of the applicable safeguards can be requested by contacting us (see Section 7).
2.8 How long we keep your data
We retain your professional profile in our sourcing database for as long as your profile remains current in our data provider's dataset. Profiles that are no longer confirmed as current are deleted on subsequent data refresh cycles.
If you ask us to remove your profile (see Section 2.9), we will delete it from our active database and take steps to prevent it from being re-added in future data refreshes. This requires us to maintain a limited record of your opt-out, which we retain solely for this technical purpose.
2.9 Your rights
As a sourcing database candidate, you have the following rights under EU/UK GDPR:
| Right | What it means for you |
|---|---|
| Access (Art. 15) | You can ask us to confirm whether we hold a profile about you, and to provide a copy of the data we hold. |
| Erasure / Suppression (Art. 17) | You can ask us to delete your profile from our database. We will delete it and take steps to prevent re-ingestion on future data refreshes. |
| Object (Art. 21) | You can object to our processing on legitimate interests grounds at any time. We will assess your objection and respond in accordance with applicable law. |
| Correction (Art. 16) | You can ask us to correct inaccurate information in your profile. We will update our records and, where feasible, notify relevant third parties. |
| Restriction (Art. 18) | You can ask us to restrict processing of your profile in certain circumstances — for example while a correction is being verified. |
| Complaint | If you are not satisfied with our response, you have the right to complain to your local data protection authority. In the UK: the ICO (ico.org.uk). In the EEA: the supervisory authority in your Member State. |
To exercise any of these rights, see Section 7 (Contact Us). We will respond within 30 days (UK/EU) or 45 days (US), as required by applicable law.
3. US State and Other Regional Privacy Rights
Several US states have enacted comprehensive privacy laws. This section summarises key rights for residents of those states.
California (CCPA/CPRA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA). How these rights apply depends on which group you fall into.
Website visitors and B2B contacts
- Categories of personal information collected: identifiers (name, email), professional information (job title, company), device and usage data.
- We may share your information with advertising partners where you have accepted marketing cookies. Depending on how applicable laws may classify this activity, this may constitute 'sharing' for cross-context behavioural advertising under CCPA. You can opt out by clicking 'Do Not Sell or Share My Personal Information' in our website footer or adjusting your cookie preferences.
- Rights: right to know, delete, correct, opt-out of sale/sharing, and non-discrimination.
Sourcing database candidates
Metaview maintains a database of professional profiles sourced from licensed third-party data providers. We make these profiles available to employer customers who subscribe to our sourcing platform. Regardless of how applicable privacy laws may classify this activity, we offer California residents the following choices with respect to their professional profile data:
- You can ask us what information we hold about you and where it came from.
- You can ask us to delete your profile. We will delete it and take steps to prevent re-ingestion.
- You can ask us to correct inaccurate information.
- You can ask us to stop making your profile available to employer customers.
Other US states
Residents of other US states with applicable privacy legislation may have similar rights, including the right to access, delete, and correct personal information, and to opt out of certain processing. We will honour valid requests regardless of your state of residence.
To make any of these requests, see Section 7 (Contact Us). We will respond within 45 days.
Other jurisdictions
If you are located outside the UK, EEA, Switzerland, or the United States, you may have rights under your local data protection laws. We are happy to consider any request relating to your personal data. To submit a request, see Section 7 (Contact Us).
4. Security
We use appropriate technical and organisational measures — including encryption, access controls, and SOC 2 certified infrastructure — to protect personal information from unauthorised access, disclosure, or loss. If we become aware of a security incident that affects your personal data, we will notify you and relevant authorities as required by applicable law.
Our services are designed for businesses and professionals. We do not knowingly collect personal information from children under the age of 16.
5. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or how we process personal data. If changes are significant, we will post a prominent notice on our website. For sourcing database candidates, significant changes will be reflected in an updated policy at this URL — we encourage you to check periodically.
6. Exercising Your Rights
To exercise any of the rights described in this policy, please submit a request using our online form or contact us (see Section 7). We may ask you to verify your identity before processing your request.
7. Contact Us
For any privacy-related requests, please use our online form.
For any privacy-related questions, or to lodge a complaint:
Email: privacy@metaview.ai
Metaview Global Ltd — 16 Blossom Street, Floor 3 Norton Folgate, London, United Kingdom E1 6PL
Metaview Labs Inc — 75 Federal Street, 2nd Floor, San Francisco, CA, USA 94107
EU Representative (Art. 27 EU GDPR): Osano International Compliance Services Limited, ATTN: N3PK, 25 North Wall Quay, Dublin 1, Ireland D01 H104
If you are an interviewee whose interview was recorded by Metaview on behalf of an employer, please contact that company directly — Metaview is not the data controller for that processing.