Case Study
How Metaview saves Automattic recruiters 50+ hours per month
Play
Customer
Automattic
Tech stack
Headquarters
San Francisco, CA
Company size
1,960
12+
Hours
Average time saved per recruiter per week.
92%
satisfaction rate amongst Automatticians using Metaview
Automattic—the company behind platforms like WordPress, WooCommerce, and Tumblr—has one of the most rigorous and finely-tuned recruitment processes around. But they wanted to take it to the next level. The team was in search for a solution to improve the time-consuming, manual process of note-taking. “Automatticians” were spending too much time organizing interview notes and submitting scorecards. This created administrative friction and was slowing down their ability to run a smooth process. And they weren’t able to focus on engaging with candidates during interviews in the moment either.
Supercharging efficiency across recruiters, interviewers, and HMs
Nitin Moorjani, Director of Talent Operations, first kicked off a pilot for Metaview in the recruiting team. The feedback was overwhelmingly positive. Recruiters especially loved the massive time savings and seamless integration with existing systems. On the heels of the successful pilot, Nitin and team rolled out Metaview across all of Automattic. So every team member involved in hiring now leverages Metaview, from recruiters to business unit managers. The productivity gains have been huge.
“The most clear impact is the time saved. Recruiters save 20 minutes per interview from wrangling notes and submitting scorecards. Per month, that’s 53 hours saved in total.”
Nitin Moorjani · Director of Talent Operations
Automatticians also appreciate how Metaview’s automated notes and easily-queryable data make submitting high-quality scorecards a breeze.
“I find Metaview super helpful. It has impacted the scorecards I build to share with my stakeholders in a very positive way.”
Gaby Garcia · Senior Talent Advisor
“Metaview works great! I especially like the Assistant feature; it works well to fill in scorecards after the interviews.”
Toto Castiglione · Senior Designer
Automattic has also seen a big impact from leveraging Metaview in discovery (or intake) meetings when a new job req is opened. By taking advantage of Metaview’s AI-powered notes and recordings in these meetings, teams can capture and share context about new roles much more easily. So no details get lost and the process kicks off on the right foot.
Helping executives make more informed hiring recommendations
The benefits of Metaview reach all the way to the top. In the final review process before the offer stage, Automattic's executives now review candidate summaries and recordings on Metaview. This helps them get a richer picture of candidates and make more informed recommendations.
Metaview has helped Automattic supercharge efficiency, free recruiters and interviewers to focus on candidates, and give everyone deeper context to make more informed decisions.
Looking ahead, Automattic plans to make use of the ever-growing library of interviews and insights captured by Metaview. The team will leverage these resources to support training new hiring managers and benchmarking candidates to standardize what good looks like at a role, function, and Business Unit level to continue to keep the bar high.
Looking ahead, Automattic plans to make use of the ever-growing library of interviews and insights captured by Metaview. The team will leverage these resources to support training new hiring managers and benchmarking candidates to standardize what good looks like at a role, function, and Business Unit level to continue to keep the bar high.
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